LinkTek Support

FAQ 1

• LinkFixer Advanced System Requirements

Getting Started 2

• How to map shares in the File System
• File System to SharePoint Online Migration

Essential Migration Terminology 10

• What is a link?
• What does LinkFixer Advanced consider to be a "broken link"?
• What is a "parent file"?
• What is a "child file"?
• What is a "linkID"?

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Basics 15

• How can I ensure I have the most recent version of LinkFixer Advanced?
• Can LinkFixer Advanced create backup files during processing?
• Does LinkFixer Advanced work with UNC paths as well as mapped drive paths?
• How does LinkFixer Advanced handle corrupt files?
• Where can I find a copy of the LinkFixer Advanced User's Guide?

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Installation 15

• What are the minimum system requirements to run LinkFixer Advanced?
• When processing Adobe InDesign files, does InDesign need to be installed on the same computer as LinkFixer Advanced?
• How do I set up multiple instances of LinkFixer Advanced to run at the same time?
• Why can't I get the "off-line" activation method to work?
• How can I optimize the performance of LinkFixer Advanced?

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Licensing 13

• What are the limitations of the 21-day trial version of LinkFixer Advanced?
• What license information does LinkFixer Advanced need to run?
• Can the licensed link limit be upgraded?
• Which types of files does LinkFixer Advanced support?
• My computer is behind a firewall with no Internet access. How do I activate the software?

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General 24

• Can LinkFixer Advanced maintain a file’s original “last modified date and time”?
• What should I do to optimize the processing speed of LinkFixer Advanced?
• When processing Microsoft Office files, does Office need to be installed on the same computer as LinkFixer Advanced?
• What factors can affect the processing speed of LinkFixer Advanced?
• Can I include or exclude certain types of files or links from being processed?

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Inoculate Process 9

• How do I inoculate (protect) my links using LinkFixer Advanced?
• Is it necessary to run a Scan process on files before running the Inoculate process on files?
• What impact does inoculation have on files?
• Can I do an "incremental" inoculation of my files right before the migration?
• Where are linkIDs stored by the Inoculate process?

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Cure Process 8

• What does the "Cure" process do?
• Can the cure process fix links even if files have been copied, instead of moved, to a new location?
• How do I handle Cure Error #4302?
• Is it possible to Inoculate and Cure folder links?
• How does the cure process work if I have a lot of child files with the same names?

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Move/Rename Process 15

• What does the "Move/Rename" process do?
• Is it necessary to run the Scan process on files before running the Move/Rename process on files?
• Can rename rules be imported into the Move/Rename or Modify Links processes?
• How are file and folder permissions and attributes handled by the Move/Rename process?
• How do I choose the "Component to modify" when creating a rename rule?

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Modify Links Process 10

• What does the "Modify Links" process do?
• Can LinkFixer Advanced help me fix broken links in files that have already been moved?
• How do I use the LinkFixer Advanced “Modify Links” Process with InDesign Files?
• What effect does the number of rename rules have on processing speed?
• Can LinkFixer Advanced modify links that point to password protected child files?

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Reports 10

• How do I create reports on my files and links using LinkFixer Advanced Classic View?
• Can LinkFixer Advanced report on the links contained in my files, including whether the links are broken or not?
• Why is LinkFixer Advanced reporting more links than I can find in my files?
• Why is LinkFixer Advanced reporting fewer links than I can see in my Excel files?
• What does it mean when LinkFixer Advanced says the file pointed to by a link is "missing"?

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Operating with SharePoint 18

• Which document management systems does LinkFixer Advanced support?
• Requirements — Microsoft SharePoint
• Can I use LinkFixer Advanced to move files into SharePoint?
• How to add a New SharePoint Site to LinkFixer Advanced
• Can LinkFixer Advanced process document libraries that have the “require check-out” setting enabled?

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OpenText 9

• Which document management systems does LinkFixer Advanced support?
• How do I connect LinkFixer Advanced to my OpenText Content Server?
• Can LinkFixer Advanced use Secure Sockets Layer (SSL) when working with OpenText?
• Can I use LinkFixer Advanced to move files into OpenText Content Server?
• Does LinkFixer Advanced support eDOCs by OpenText?

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SQL Server 10

• Can I use Microsoft SQL Server with LinkFixer Advanced?
• How do I configure LinkFixer Advanced to work with my Microsoft SQL Server?
• What are the Microsoft SQL Database requirements for LinkFixer Advanced?
• Is there any advantage to be gained by using more than one SQL database or more than one SQL Server?
• What if I get an “Unable to initialize LinkFixer Advanced” error when starting the program?

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Frequently Asked Questions 3

• Is it possible to remove the LinkID after the migration is done and the links are fixed?
• Does LinkFixer Advanced support links and files that exceed 260 characters?
• LinkFixer Advanced is identified as a virus

Microsoft Windows Server & Support 2

• How to Force a Windows Server System Dump Manually
• How to Resolve a FIPS error with LinkFixer Advanced