When LinkFixer Advanced tries to perform an action and it fails, we report two things:
  • What we were trying to do. We call this the action. Each action has a number (the "action code") and a message (the "action message"). The table below is a list of our action codes and action messages.
  • The reason for the failure. We call this the result. Each result has a number (the "result code") and related messages. Here is the link to our result codes webpage.
Action CodeAction Message
0000

Success. Action code zero means success and is not limited to a specific action.

0001

This operation does not have a corresponding action code. A detailed result code message will be reported.

0003

LinkFixer Advanced could not start.

0005

The test email could not be sent.

0008

LinkFixer Advanced could not load the settings file.

0010

LinkFixer Advanced cannot run.

0011

The command-line interface (LFACmd.exe) cannot run.

0012

LinkFixer Advanced could not check for updates.

0400

LinkFixer Advanced could not write the registry value.

0401

LinkFixer Advanced could not access the Windows registry.

0700

LinkFixer Advanced could not access the URL.

1103

LinkFixer Advanced could not create the folder.

1104

The folder could not be deleted.

1105

The contents of the folder could not be read.

1106

LinkFixer Advanced could not read attributes for the folder.

1108

LinkFixer Advanced could not read the metadata for the folder.

1111

LinkFixer Advanced could not set the attributes for the folder.

1114

LinkFixer Advanced could not check folder permissions.

1115

LinkFixer Advanced could not verify the folder.

1116

LinkFixer Advanced could not access the folder.

1200

LinkFixer Advanced could not check the file.

1201

LinkFixer Advanced could not check in the file.

1202

LinkFixer Advanced could not check out the file.

1203

LinkFixer Advanced could not copy the file.

1205

LinkFixer Advanced could not delete the file.

1207

LinkFixer Advanced could not download the file.

1208

LinkFixer Advanced could not read attributes for the file.

1210

LinkFixer Advanced could not read the metadata for the file.

1211

LinkFixer Advanced could not read the permissions for the file.

1212

LinkFixer Advanced could not read the timestamps for the file.

1213

LinkFixer Advanced could not move the file.

1214

LinkFixer Advanced could not set the attributes for the file.

1216

LinkFixer Advanced could not set the permissions for the file.

1217

LinkFixer Advanced could not write the timestamps for the file.

1221

LinkFixer Advanced could not upload the file.

1222

LinkFixer Advanced was unable to import the file.

1223

LinkFixer Advanced could not open the file.

1301

LinkFixer Advanced could not convert the file path to a short path.

1400

LinkFixer Advanced could not read metadata from the file.

2000

A connection to the database could not be established.

2001

LinkFixer Advanced failed to initialize the database on the database server.

2002

The database connection could not be tested.

2004

The database settings could not be validated.

3000

LinkFixer Advanced could not verify the online status of the document server.

3100

LinkFixer Advanced could not sign in to the OpenText server using the user account.

3101

LinkFixer Advanced could not connect to the OpenText server.

3102

LinkFixer Advanced could not retrieve the workspace root folder from the OpenText server.

3105

LinkFixer Advanced could not retrieve the user ID for account from the OpenText server.

3106

LinkFixer Advanced could not retrieve the name of the user who has the file checked out on the OpenText server.

3107

LinkFixer Advanced could not delete the node from the OpenText server.

3108

LinkFixer Advanced could not retrieve the files and folders from the selected OpenText location.

3110

LinkFixer Advanced could not create the folder in the parent folder on the OpenText server.

3111

LinkFixer Advanced could not retrieve the file or folder from the OpenText server.

3115

LinkFixer Advanced could not lock the file on the OpenText server.

3116

LinkFixer Advanced could not release the lock on the file on the OpenText server.

3117

LinkFixer Advanced could not create the metadata for the file in the folder on the OpenText server.

3118

LinkFixer Advanced could not upload the file to the OpenText server.

3121

LinkFixer Advanced could not download the file from the OpenText server.

3122

LinkFixer Advanced could not set the MIME type for the file on the OpenText server.

3200

LinkFixer Advanced could not retrieve the SharePoint list using the URL.

3202

LinkFixer Advanced could not retrieve the file information for the SharePoint file.

3203

LinkFixer Advanced could not determine which SharePoint site the URL belongs to.

3207

LinkFixer Advanced could not authenticate the SharePoint user.

3208

LinkFixer Advanced could not find a configured SharePoint network location for the URL.

3210

LinkFixer Advanced could not determine the content type for the SharePoint item.

3211

LinkFixer Advanced could not configure the OneDrive network location.

3300

LinkFixer Advanced could not authenticate the Box account.

3401

LinkFixer Advanced could not access the Egnyte server.

3500

LinkFixer Advanced could not validate the folder mapping.

5000

LinkFixer Advanced stopped the current process and could not continue.

5001

LinkFixer Advanced could not access the file.

5002

LinkFixer Advanced could not determine the file type for the file.

5003

The link could not be checked.

5006

The link could not be formatted.

5008

The file was not processed.

5010

LinkFixer Advanced could not write the file back to its original location.

5012

The process was paused.

5013

LinkFixer Advanced could not start its agent processes.

5014

LinkFixer Advanced could not complete the process initialization steps.

5015

The alert email could not be sent.

5016

The process results email could not be sent.

5017

The link could not be processed.

5018

LinkFixer Advanced could not execute the process.

5019

LinkFixer Advanced could not read the process history from the data file or database.

5021

LinkFixer Advanced could not start the required controller process.

5022

LinkFixer Advanced could not load the file exclude list.

5023

LinkFixer Advanced could not load the link exclude list.

5024

LinkFixer Advanced could not load the file include list.

5025

LinkFixer Advanced could not load the link include list.

5026

LinkFixer Advanced could not load the rename rules list.

5027

LinkFixer Advanced could not load the user settings file.

5028

LinkFixer Advanced could not load the folder path file.

5029

LinkFixer Advanced could not load the network locations file.

5031

LinkFixer Advanced could not generate the preview.

5032

LinkFixer Advanced could not send the notification email.

5033

The network location could not be configured.

5034

The network location could not be validated.

5101

LinkFixer Advanced could not open the file.

5102

LinkFixer Advanced could not scan the file.

5103

LinkFixer Advanced could not validate the link ID for the link.

5200

LinkFixer Advanced could not generate a checksum for the file.

5201

LinkFixer Advanced could not inoculate the file.

5203

LinkFixer Advanced could not clean the file.

5204

LinkFixer Advanced could not inoculate the link.

5205

LinkFixer Advanced could not clean the link.

5207

LinkFixer Advanced could not write a file ID to the file.

5300

LinkFixer Advanced could not cure the file.

5301

LinkFixer Advanced could not cure the link.

5500

The link could not be modified.

5501

LinkFixer Advanced could not modify the links in the file.

5503

LinkFixer Advanced could not make the link relative.

5504

LinkFixer Advanced could not modify the link using the specified rename rules.

5600

LinkFixer Advanced could not repair the file.

5601

LinkFixer Advanced could not repair the link.

5800

LinkFixer Advanced could not count the links in the file.

6100

LinkFixer Advanced could not validate the link.

6200

LinkFixer Advanced could not save the logs folder path.

6201

LinkFixer Advanced could not save the backups folder path.

6202

LinkFixer Advanced could not save the reports folder path.

6203

LinkFixer Advanced could not import the folder.

6309

LinkFixer Advanced could not read the link ID for a link in the file.

6310

LinkFixer Advanced could not read the link path from the file.

6311

LinkFixer Advanced could not initialize the DLL.

6315

LinkFixer Advanced could not write the changes to the file.

6318

LinkFixer Advanced could not set the link ID for the link.

6319

LinkFixer Advanced could not write the path for the link.

6322

LinkFixer Advanced could not read the link type for a link in the file.

6323

LinkFixer Advanced could not read the full path for the link.

6324

LinkFixer Advanced could not write the full path for the link in the file.

6400

LinkFixer Advanced could not read the license information.

6402

The LinkFixer Advanced license key could not be activated.

6405

LinkFixer Advanced could not save the license data for the license key.

6500

LinkFixer Advanced could not complete the support ticket submission process.

6501

LinkFixer Advanced could not compress the support ticket files into a zip file.

6502

LinkFixer Advanced could not upload the zip file that contains the support ticket files to LinkTek's secure storage.

6503

LinkFixer Advanced could not save the support ticket zip file.