When LinkFixer Advanced tries to perform an action and it fails, we report two things:
  • What we were trying to do. We call this the action. Each action has a number (the "action code") and a message (the "action message"). The table below is a list of our action codes and action messages.
  • The reason for the failure. We call this the result. Each result has a number (the "result code") and related messages. Here is the link to our result codes webpage.
Action CodeAction Message
0000

Success. Action code zero means success and is not limited to a specific action.

0001

This operation does not have a corresponding action code. A detailed result code message will be reported.

0003

LinkFixer Advanced could not start.

0005

The test email could not be sent.

0008

LinkFixer Advanced could not load the settings file.

0010

LinkFixer Advanced cannot run.

0011

The command-line interface (LFACmd.exe) cannot run.

0400

LinkFixer Advanced could not write the registry value.

0401

LinkFixer Advanced could not access the Windows registry.

0700

LinkFixer Advanced could not access the URL.

1103

LinkFixer Advanced could not create the folder.

1104

The folder could not be deleted.

1105

The contents of the folder could not be read.

1106

LinkFixer Advanced could not read attributes for the folder.

1108

LinkFixer Advanced could not read the metadata for the folder.

1111

LinkFixer Advanced could not set the attributes for the folder.

1114

LinkFixer Advanced could not check folder permissions.

1115

LinkFixer Advanced could not verify the folder.

1200

LinkFixer Advanced could not check the file.

1201

LinkFixer Advanced could not check in the file.

1202

LinkFixer Advanced could not check out the file.

1203

LinkFixer Advanced could not copy the file.

1205

LinkFixer Advanced could not delete the file.

1207

LinkFixer Advanced could not download the file.

1208

LinkFixer Advanced could not read attributes for the file.

1210

LinkFixer Advanced could not read the metadata for the file.

1211

LinkFixer Advanced could not read the permissions for the file.

1212

LinkFixer Advanced could not read the timestamps for the file.

1213

LinkFixer Advanced could not move the file.

1214

LinkFixer Advanced could not set the attributes for the file.

1216

LinkFixer Advanced could not set the permissions for the file.

1217

LinkFixer Advanced could not write the timestamps for the file.

1221

LinkFixer Advanced could not upload the file.

1222

LinkFixer Advanced was unable to import the file.

1223

LinkFixer Advanced could not open the file.

1301

LinkFixer Advanced could not convert the file path to a short path.

1400

LinkFixer Advanced could not read metadata from the file.

2000

A connection to the database could not be established.

2001

LinkFixer Advanced failed to initialize the database on the database server.

2002

The database connection could not be tested.

2004

The database settings could not be validated.

3000

LinkFixer Advanced could not verify the online status of the document server.

3100

LinkFixer Advanced could not sign in to the OpenText server using the user account.

3101

LinkFixer Advanced could not connect to the OpenText server.

3102

LinkFixer Advanced could not retrieve the workspace root folder from the OpenText server.

3105

LinkFixer Advanced could not retrieve the user ID for account from the OpenText server.

3106

LinkFixer Advanced could not retrieve the name of the user who has the file checked out on the OpenText server.

3107

LinkFixer Advanced could not delete the node from the OpenText server.

3108

LinkFixer Advanced could not retrieve the files and folders from the selected OpenText location.

3110

LinkFixer Advanced could not create the folder in the parent folder on the OpenText server.

3111

LinkFixer Advanced could not retrieve the file or folder from the OpenText server.

3115

LinkFixer Advanced could not lock the file on the OpenText server.

3116

LinkFixer Advanced could not release the lock on the file on the OpenText server.

3117

LinkFixer Advanced could not create the metadata for the file in the folder on the OpenText server.

3118

LinkFixer Advanced could not upload the file to the OpenText server.

3121

LinkFixer Advanced could not download the file from the OpenText server.

3122

The version info could not be retrieved for the node on the OpenText server.

3123

The version info could not be updated for the node on the OpenText server.

3200

LinkFixer Advanced could not retrieve the SharePoint list using the URL.

3202

LinkFixer Advanced could not retrieve the file information for the SharePoint file.

3203

LinkFixer Advanced could not determine which SharePoint site the URL belongs to.

3207

LinkFixer Advanced could not authenticate the SharePoint user.

3208

LinkFixer Advanced could not find a configured SharePoint network location for the URL.

3210

LinkFixer Advanced could not determine the content type for the SharePoint item.

3211

LinkFixer Advanced could not configure the OneDrive network location.

3300

LinkFixer Advanced could not authenticate the Box account.

3401

LinkFixer Advanced could not access the Egnyte server.

3500

LinkFixer Advanced could not validate the folder mapping.

5000

LinkFixer Advanced stopped the current task and could not continue.

5001

The file could not be accessed.

5002

LinkFixer Advanced could not determine the file type for the file.

5003

The link could not be checked.

5006

The link could not be formatted.

5008

The file was not processed.

5009

The process could not be started.

5010

LinkFixer Advanced could not write the file back to its original location.

5012

The process was paused.

5013

The agent processes could not be started.

5014

The process could not be initialized.

5015

The alert could not be emailed.

5016

The process results could not be emailed.

5017

The link could not be processed.

5018

The process could not be run.

5019

The process history could not be read.

5020

The process history could not be written.

5021

The controller process could not be started.

5022

The file exclude list could not be loaded.

5023

The link exclude list could not be loaded.

5024

The file include list could not be loaded.

5025

The link include list could not be loaded.

5026

The rename rules list could not be loaded.

5027

The user settings file could not be loaded.

5028

The folder paths file could not be loaded.

5029

The network locations file could not be loaded.

5031

The preview could not be generated.

5032

The support ticket notification email could not be sent.

5033

The network location could not be added.

5034

The network location could not be loaded.

5101

The file could not be opened.

5102

The file could not be scanned.

5103

Checking to see if the link ID in the parent file matches the file ID of the child file

5200

A checksum for the file could not be generated.

5201

The file cannot be inoculated.

5203

The file cannot be cleaned.

5204

The link cannot be inoculated.

5205

The link cannot be cleaned.

5206

The ID for the file could not be read.

5207

The ID for the file could not be written.

5300

The file cannot be cured.

5301

The link cannot be cured.

5500

The link was skipped.

5501

The links in the file were not modified.

5503

The link could not be made relative.

5504

The rules could not be applied.

5600

The file was not repaired.

5601

The link cannot be repaired.

5800

The links in the file were not counted.

6100

The link could not be validated.

6200

The logs folder could not be set.

6201

The backups folder could not be set.

6202

The reports folder could not be set.

6203

The folder selections could not be imported from the file.

6204

The folder could not be imported.

6205

The network locations could not be imported from the file.

6206

The credentials list could not be imported from the file.

6308

The link count for the file could not be read.

6309

The ID for the link could not be read.

6310

The path for the link could not be read.

6311

The LinkFixer Advanced DLL could not be initialized.

6315

The file could not be written.

6316

The ID for the file could not be written.

6318

The ID for the link could not be written.

6319

The path for the link could not be written.

6320

The LinkFixer Advanced DLL could not be terminated.

6321

Final processing of the file could not be completed.

6322

The type for the link could not be read.

6323

The full path for the link could not be read.

6324

The full path for the link could not be written.

6325

Unable to determine the size of file's inoculation data.

6326

The inoculation data could not be retrieved from the file.

6327

The inoculation data could not be written to the file.

6400

The LinkFixer Advanced license file could not be read.

6401

The LinkFixer Advanced license file could not be written.

6402

The LinkFixer Advanced license key could not be activated.

6404

The LinkFixer Advanced license could not be disabled.

6405

The LinkFixer Advanced license could not be updated.

6500

The ticket could not be processed.

6501

The ticket's files could not be compressed.

6502

The support ticket was sent to LinkTek. A support representative will be contacting you soon to resolve your problem.

6503

The support ticket was copied to the file .

Please contact LinkTek Support via email at Support@LinkTek.com or call 727-442-1822 for instructions on how to upload the file to LinkTek's FTP server.

6504

The notification could not be sent.