Result Code | Label | Description | Solution |
0001 | Critical SQL Server communication error | A critical communication error occurred between LinkFixer Advanced and SQL Server. This required the process to be restarted. LinkFixer Advanced was able to recover from this issue. However, a discrepancy may exist in the file and link counts of the summary report. | |
0002 | Critical error — no recovery was possible | A critical error occurred which caused the process to be aborted. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0003 | Unexpected (non-specific) error encountered | An unexpected error occurred. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0004 | Multiple Instances Not Allowed | Multiple instances of LinkFixer Advanced are not allowed. | Close other instances of LinkFixer Advanced. |
0005 | Invalid Option | The option is not valid. | Correct the invalid option. |
0006 | Invalid Option Value | The value for the option is not valid. | Correct the value. |
0007 | Option Missing | The required option was not provided. | Provide the option. |
0008 | Network Location Not Accessible | The network location is not accessible. Source=None, SystemErrorCode=0, SystemErrorMessage=. | Verify the network location properties are correct. |
0009 | Invalid Rules File Path | The rules file path is not valid. | Verify the file path is correct. |
0010 | Import Rename Rules Failed | The rename rules could not be imported. An error report containing import details was generated at. | Check the rename rules error report for details. |
0011 | No Rename Rules | The rules file does not contain any enabled rules. | Add or enable rules in the file. |
0012 | Cannot Use Rename Rules | Rename rules cannot be used with the task. | Remove the rename rules parameter from the command line. |
0013 | Import Folder Selections Errors | One or more errors occurred during the import. | Review the error report and correct the errors. |
0014 | Import Network Locations Errors | One or more errors occurred during the import. | Review the error report and correct the errors. |
0200 | Network error | A network error occurred. | Please contact your network administrator for further assistance. |
0201 | SMTP error | An SMTP error occurred. | Please contact your network administrator for further assistance. |
0300 | Out of memory | LinkFixer Advanced does not have access to enough memory. | Please close any other running programs, or otherwise make more memory available. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
0400 | Windows registry: Access denied | You do not have permissions to access the registry path. | Contact your system administrator to grant your Windows account sufficient permissions to read and write the Windows registry. |
0500 | Mutex thread interrupted | The mutex (mutual exclusion object) could not be accessed. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0501 | Mutex timeout | The mutex (mutual exclusion object) could not be accessed. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0600 | Windows Communication Foundation (WCF) error | The file could not be processed. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0700 | Could not access URL | The URL could not be accessed. | Ensure the URL is valid and is accessible. |
0701 | Web service exception | An exception occurred while calling a web service. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
0702 | URL not found | The URL was not found. | |
0703 | Invalid URL | The URL is not valid. | |
0704 | Web service access denied | You do not have sufficient permissions to access the web service. | Contact your system administrator to grant your Windows account sufficient permissions to access the web service. |
0705 | Web service not found | The web service could not be found. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
1000 | Drive locked | The disk is in use or locked by another process. | Check if another process has locked the disk. |
1001 | Drive not found | The drive could not be found. | Ensure the drive is online and it is visible in the Network Locations screen of LinkFixer Advanced. |
1002 | Drive offline | The drive or network location is offline or inaccessible. | Check the server to make sure it is online. You can check LinkFixer Advanced's Network Locations screen to see the status of mapped drives and network locations. If needed, click "Refresh" to refresh the status of the network location. |
1003 | Drive out of space | The drive does not have enough space available. | Free up drive space or allocate additional space. |
1004 | Processing files on a Novell drive (potential connection inconsistencies) | One or more of the folders you have selected are located on a Novell drive. Some users of Novell software have previously reported unreliable connectivity between Novell and the Windows Novell client. However, there are also recent reports that these issues have been fixed. If you continue, it is possible you will experience connectivity problems while processing files on Novell. If this occurs, LinkFixer Advanced can still help you migrate your files off of the Novell drive by using an alternative set of procedures. | Click {OK} to continue processing files on your Novell drive. If you need help, please email Support@LinkTek.com or call 727-442-1822. |
1005 | Drive space low | Drive space is getting low. | Increase space on the drive. |
1006 | Drive space critically low | Drive space is critically low. | Increase space on the drive. |
1100 | Folder not found | The folder does not exist. | Ensure the folder exists at the specified location. |
1101 | Folder name not valid | The folder name is not valid. | Check to make sure the folder exists and your Windows account has permissions to access it. |
1102 | Folder cannot be accessed | You do not have permissions to access the folder. | Contact your system administrator to grant your Windows account sufficient permissions to read and write to the folder. |
1103 | Insufficient folder permissions | You do not have sufficient permissions to access the folder. | Contact your system administrator to grant your Windows account sufficient permissions to access the folder. |
1200 | File already checked out | The file is already checked out. | Notify the user to check-in the file or to revert the check-out. |
1201 | Could not check-in the file | The file could not be checked in. | |
1202 | Could not check-out file | The file could not be checked out. | |
1203 | Manual check-out is required | The file must be first checked out before it can be modified. | |
1204 | File download failed | The file could not be downloaded from the document server. | |
1205 | File already exists | The file already exists. | |
1206 | File is locked and in use by another process | The file is locked by another user or process. | Close all other processes that may be accessing and locking the file. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
1207 | File is read-only | The file is set to read-only. | Remove the read-only attribute from the file. |
1208 | File not found | The file does not exist. | Ensure the file exists at the specified location. |
1209 | Revert check-out failed | The check-out for the file could not be reverted. | Revert the check-out. |
1210 | File cannot be accessed | You do not have permissions to access the file. | Contact your system administrator to grant your Windows account sufficient permissions to read and write to the file. |
1211 | File is password-protected | The file is password protected. These files will still be processed as child files. | Remove any passwords from the file and ensure it is not encrypted. |
1212 | Insufficient file permissions | You do not have sufficient permissions to access the file. | Contact your system administrator to grant your Windows account sufficient permissions to read and write the file. |
1213 | Invalid password | A valid password is required to access this file. | Provide the correct password for the file. |
1214 | File is password-protected | The file is password protected. Password-protected files support is turned off. These files will still be processed as child files. | Enable password-protected files support in Settings → Files. |
1215 | Local file was not specified | The local file was not specified. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
1300 | File path too long | The path is too long. | Enable the "Long filename support" setting in "Settings → Files". |
1301 | Server not available | The network path could not be found. | Ensure the server is online and your Windows account has permission to access the files. |
1302 | Path not valid | The path is not valid. It contains invalid characters. | Edit the parent file and correct the link's path by removing the invalid characters. |
1303 | This kind of link cannot be a web URL | It is not safe to save this type of URL to this type of link. | If the path points to a SharePoint location, ensure the location is correctly mapped in the Network Locations screen. |
1304 | This kind of file cannot contain web URLs | It is not safe to save this type of URL to this type of file. | If the path points to a SharePoint location, ensure the location is correctly mapped in the Network Locations screen. |
2000 | Database connection failed | A connection to the database could not be established. | Ensure the database server is running and your login credentials are correct. |
2001 | Database data folder not found | The database data folder was not found. | Ensure the database data folder exists. |
2002 | Database data folder not specified | A database data folder was not specified. | Select a database data folder. |
2003 | Database name not specified | A database name was not specified. | Select a database name. |
2004 | Invalid database provider | A database provider was not specified. | Select a database provider. |
2005 | Database server not specified | A database server was not specified. | Select a database server. |
2006 | Database issue | A database error occurred. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
2007 | Database space low | Database space is getting low. | Increase the allocated space for the database. |
2008 | Database space critically low | Database space is critically low. | Increase the allocated space for the database. |
2009 | Slow database performance | The database is performing more slowly than expected. This could be due to insufficient resources having been allocated to the database. | Have your database administrator check the resources allocated to the database and increase these where necessary. |
2010 | Database server not found | The database server was not found or could not be reached. | Verify the database server is online and is configured to allow remote connections. |
2102 | Error | The file could not be processed. | |
2103 | The link cannot be modified to a web URL with document ID | The link cannot be modified. Microsoft Access prevents the changing of filenames in certain links to point to a web URL with document ID. | |
2104 | Failed to create table in Access database | We could not create a table for storing our inoculation data. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. The manual solution is to create a table in this Access database named “Usys_LinkTek_Data”, containing two columns: “PropId” (integer, primary key) and “PropValue” (short text). Then re-run Inoculate on the file. |
2300 | Database performance warning | You have selected more than files for processing while still using the default SQLite database. We strongly recommend that you use a Microsoft SQL Server database when processing large numbers of files and links. When connected to SQL Server, LinkFixer Advanced will be able to process files faster because it can run multiple processing threads at the same time. Using SQL Server will also allow you to run multiple instances of LinkFixer Advanced at the same time, if you wish to do so. To enable SQL Server, cancel this process and go to "Settings → Database". Choose SQL Server as the database provider and carefully follow the instructions for configuring your SQL database. If you choose to continue using the SQLite database to process large numbers of files and links, you will probably experience significantly slower processing speeds than if you use SQL Server. | |
2301 | Local temporary file for document server was not specified | The local temp file for downloading from the document server was not specified. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
3000 | Document server not initialized | The document server could not be initialized. | Make sure the server is correctly configured in the Network Locations screen and that it is online. |
3100 | OpenText: Could not create folder | The folder could not be created. | Please contact your network administrator for further assistance. |
3101 | OpenText: Could not download file | The file could not be downloaded from the OpenText server. | Please contact your network administrator for further assistance. |
3102 | OpenText: Invalid link | The link is not valid. | If the link is valid, add the link format to the recognized link formats for OpenText in the Network Locations screen of LinkFixer Advanced. |
3104 | OpenText: Node already exists | The OpenText node already exists. | |
3105 | OpenText: File not found | The file was not found. | |
3106 | OpenText: Parent folder does not exist | The file's parent folder does not exist. | |
3107 | OpenText: Could not find workspace node | The OpenText workspace node was not found. | Please contact your network administrator for further assistance. |
3108 | OpenText: Server offline | The OpenText server is offline. | Check the OpenText server to make sure it is online. You can check the Network Locations screen in LinkFixer Advanced to see the status of mapped drives, network locations and document servers. If needed click "Refresh" to refresh the status of the server, then run the process again. |
3200 | Get SharePoint list failed | The SharePoint list for the file could not be found. | Please contact your network administrator for further assistance. |
3201 | SharePoint: Username not specified | The SharePoint username was not specified. | Enter a username in the "Configure SharePoint Server" section of the Network Locations screen. |
3202 | SharePoint: Password not specified | The SharePoint password was not specified. | Enter a password in the "Configure SharePoint Server" dialog of the Network Locations screen. |
3203 | SharePoint: "GetSamlSecurityToken" failed | The SharePoint SAML security token for the user could not be retrieved. | Please contact your network administrator for further assistance. |
3204 | SharePoint: "GetFormDigestData" failed | The SharePoint form digest data for user could not be retrieved. | Please contact your network administrator for further assistance. |
3205 | SharePoint: "GetRealmInfo" failed | The SharePoint realm info for the user could not be retrieved. | Please contact your network administrator for further assistance. |
3206 | SharePoint: Invalid user | The SharePoint user is not valid. | Please contact your network administrator for further assistance. |
3207 | SharePoint: Authentication | The user could not be authenticated. | |
3208 | SharePoint: Invalid protocol | The mapped drive or network location associated with the SharePoint Online account must be mapped using an "https" protocol. | Delete the mapped drive or network location and re-map it using the "https" protocol. Example: https://company.sharepoint.com/. |
3209 | SharePoint: Link auto-corrected or child file does not exist | The link was not changed because the child file does not exist or the link may have already been corrected by the SharePoint server. | |
3210 | SharePoint: Get list item failed | The SharePoint list item for the file could not be found. | Please contact your network administrator for further assistance. |
3211 | SharePoint: Get site failed | The SharePoint site was not found. | Check the Network Locations screen to verify that the site collection URL is correct. |
3212 | SharePoint: Get site collection failed | The SharePoint site collection could not be found. | Check the Network Locations screen to verify the site collection URL is correct. |
3213 | SharePoint: Update list item modified field failed | The modified field for the SharePoint list item could not be updated. | Please contact your network administrator for further assistance. |
3215 | SharePoint: Could not download file | The file could not be downloaded from the SharePoint server. | Please contact your network administrator for further assistance. |
3216 | SharePoint: Could not upload file | The file could not be uploaded to the SharePoint server. | Please contact your network administrator for further assistance. |
3217 | SharePoint: Sign-in required | You have not signed in to Office 365. | Sign in to Office 365. |
3218 | Enable folder creation is disabled | The list does not have the EnableFolderCreation setting enabled. | Enable the EnableFolderCreation setting for the list. |
3219 | Incorrect username | The username is not correct. | Enter the correct username. |
3220 | Incorrect password | The password is not correct. | Enter the correct password. |
3221 | Password is expired | The password has expired. | Reset your password. |
3222 | Account locked | The account is locked because the user tried to sign in too many times with an incorrect username or password. | |
3223 | Account disabled | The account has been disabled by an administrator. | |
3224 | SharePoint Navigation Menus Not Supported | The Inoculate, Cure and Move/Rename processes are not supported for SharePoint navigation menus. Links can be changed by running the Modify Links process. | |
3225 | SharePoint Site Pages Not Supported | The Inoculate, Cure and Move/Rename processes are not supported for SharePoint site pages. Links can be changed by running the Modify Links process. | |
3226 | SharePoint Web Part Pages Not Supported | The Inoculate, Cure, Move/Rename and Modify Links processes are not supported for SharePoint web part pages. | |
3227 | SharePoint Wiki Pages Not Supported | The Inoculate, Cure and Move/Rename processes are not supported for SharePoint wiki pages. Links can be changed by running the Modify Links process. | |
3228 | Cannot Make SharePoint Wiki and Article Links Absolute | The link type cannot be made absolute. | |
3229 | SharePoint Article Pages Not Supported | Article pages are not supported by Inoculate, Cure, Move/Rename, and Clean Files processes. Links can be modified by running Modify Links process. | |
3230 | Checked-out and draft SharePoint files cannot be modified | The SharePoint file is either checked out or a draft. | |
3231 | SharePoint List Item Not Supported | The Inoculate, Cure and Move/Rename processes are not supported for SharePoint list items. Links can be changed by running the Modify Links process. | |
3300 | Box: Enterprise ID not specified | The Box enterprise ID was not specified. | Enter your enterprise ID in the "Configure Box" window under Network Locations. |
3301 | Box: Client ID not specified | The Box client ID was not specified. | Enter your client ID in the "Configure Box" window under Network Locations. |
3302 | Box: Client secret not specified | The Box client secret was not specified. | Enter your client secret in the "Configure Box" window under Network Locations. |
3303 | Box: Public key not specified | The Box public key was not specified. | Enter your public key in the "Configure Box" window under Network Locations. |
3304 | Box: Private key not specified | The Box private key was not specified. | Enter your private key in the "Configure Box" window under Network Locations. |
3305 | Box: Passphrase not specified | The Box passphrase was not specified. | Enter your passphrase in the "Configure Box" window under Network Locations. |
3306 | Box: Username not specified | The Box username was not specified. | Sign in in the “Configure Box” window under Network Locations. |
3307 | Box: Authentication failed | The Box network location named failed authentication. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
3308 | Error | The file could not be processed. | Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
3309 | Error | The file could not be processed. | Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
3310 | Box: Missing user information for file/folder | It was not possible to identify the Box account which contains this file/folder. | Please enable Global Content Manager (GCM) scope for your Box app, or pre-scan your Box files, to give LinkFixer Advanced access to this file’s account information. For further help please contact support via email at Support@LinkTek.com or call 727-442-1822. |
3311 | Box: Link verification failure | Box failed to resolve pseudopath to a URL. | This can be caused by a number of things, including an interrupted connection to Box.com. If this problem persists, please contact support via email at Support@LinkTek.com or call 727-442-1822. |
3400 | IFC link modification not supported | Modifying IFC links in Revit files is not currently supported by LinkFixer Advanced. | If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com. |
3401 | Child file type change disallowed | LinkFixer Advanced prohibits changing what type of file is pointed to by a link in a Revit parent file. | If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com. |
3402 | The path cannot exceed 256 characters | Links in Revit parent files are not allowed to exceed 256 characters. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
3403 | Writing URL link to Revit parent file disallowed | LinkFixer Advanced is prohibited from creating a URL-type link in a Revit parent file. | If you need LinkFixer Advanced to support certain URLs in Revit parent files’ links, please let us know at Support@LinkTek.com. |
3404 | Revit file type version not supported | This is an unsupported Revit project file version. | LinkFixer Advanced supports Revit 2016 and later. Please let us know if you need support for an additional Revit file type version. |
3405 | Decal link modification not supported | Modifying decal links in Revit files is not currently supported by LinkFixer Advanced. | If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com. |
5000 | License limits reached | The process was cancelled because the maximum number of links allowed by this license has been reached. | Contact your LinkTek representative to increase your license limits. |
5001 | Preview limit reached | The process was cancelled because the preview limit has been reached. | Increase the preview limit. |
5002 | SharePoint: File metadata timeout | Waiting for SharePoint data has taken longer than expected and has timed out. | Please check with your SharePoint administrator to ensure the server is functioning correctly. |
5003 | Process cancelled by user | The process was cancelled by the user. | |
5004 | InDesign process already running | An InDesign process is running and is preventing the process from starting. | Close all InDesign processes before starting a process. Refrain from starting or using InDesign while LinkFixer Advanced is running. |
5005 | Cannot rename link — child file not found | The child file could not be found. | To modify such links, disable the "Only change links if the child file referenced by the modified links can be found" setting in "Settings → Modify Links". |
5006 | Excluded by link filter rules | The link was skipped due to the filter rule. | If this was not intended, check the "Select Links" screen and verify that the link filters do not exclude the link. |
5007 | Internal links/bookmarks | The link is an internal document link and was skipped. | |
5008 | Link contains invalid characters | The link would contain invalid characters. | Remove the invalid characters from the rules. |
5010 | Excluded by file filter rules | The file was skipped due to the filter rule. | If this was not intended, check the "Select Files" screen and verify that the file filters do not exclude the file. |
5011 | File did not match rules | The selected rules excluded it. | On the "Move and Rename Rules" screen, verify that the selected rules are correct. |
5012 | Hidden file filtered out | The file is hidden or located under a hidden folder, so it has been filtered out. | If you want to process this file, change your settings (to include hidden files) or un-hide the file. |
5013 | Parent file error | An error occurred with the parent file. | Correct the error with the parent file. |
5014 | Link did not match rules | The selected rules excluded it. | On the "Create Rules" screen, verify that the selected rules are correct. |
5015 | SharePoint system file | The file is a SharePoint system file and was skipped. These types of files are not processed by default. | If you want to process SharePoint system files, enable the "Process SharePoint system files" setting in "Settings → SharePoint". |
5016 | System file | The file is a system file and was skipped. These types of files are not processed by default. | If you want to process system files, enable the "Show and process system files" setting in "Settings → Files". |
5018 | Process initialization failed | An error occurred while starting the process. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5019 | Could not process file | The file could not be processed. | Ensure that you have proper access to the file and can open it with the appropriate application. |
5020 | File does not contain links | The file does not contain any links. | |
5021 | File does not contain links needing repair | The file does not contain links that need to be repaired. | |
5022 | Link does not need repair | The link does not need to be repaired. | |
5023 | Excluded by wildcard filter rule | The file was skipped due to the wildcard filter rule. | If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the wildcard filters do not exclude the file. |
5024 | Excluded by regular expression filter rule | The file was skipped due to the regular expression filter rule. | If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the regular expression filters do not exclude the file. |
5025 | Excluded by file filter exclusion list | The file was skipped as it matched a path specified in the file exclusion list. | If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the paths do not exclude the file. |
5026 | Excluded by wildcard filter rule | The link was skipped due to the wildcard filter rule. | If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the wildcard filters do not exclude the link. |
5027 | Excluded by regular expression filter rule | The link was skipped due to the regular expression filter rule. | If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the regular expression filters do not exclude the link. |
5028 | Excluded by file filter exclusion list | The link was skipped as it matched a path specified in the link exclusion list. | If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the paths do not exclude the link. |
5029 | File does not contain links needing to be inoculated | The file does not contain links that need to be inoculated, however it may still get processed as a child file if another parent file contains links to this file. | |
5030 | Box: File not owned by user | The file is not owned by the Box user account it is located in. | To process this file, enable “Process files not owned by user” in “Settings → Box”. |
5031 | Folder Not Found | The folder was not found. | Verify the folder exists and is accessible. |
5032 | Skipped by file filter inclusion list | It did not match a path specified in the file filter inclusion list. | If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the filters include the file. |
5033 | Skipped by link filter inclusion list | It did not match a path specified in the link filter inclusion list. | If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the filters include the link. |
5034 | File can not be cleaned | The file was not inoculated. | |
5035 | Link can not be cleaned | The link was not inoculated. | |
5100 | No changes since last scan | The file has not been modified since it was last scanned. | |
5101 | Invalid link ID | This link is valid, but the parent file's link ID does not match the child file's ID. | Re-Inoculate your files in their original locations to handle this issue. |
5102 | Link count mismatch | The link counts did not match. | |
5103 | Files need repair | Files were found which need repair. | These files can be repaired by running the "Repair Files" action on the "Administration" ribbon tab. |
5201 | Allocated file ID not found | The allocated file ID could not be found. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5202 | Link is broken | The link is broken. | Fix the link and re-run the Inoculate process. |
5203 | Link type not supported | The link is a type that cannot be inoculated or cured (such as folder, web or email). | |
5204 | Link already inoculated | A link ID has already been assigned to it. | |
5205 | File already inoculated | A file ID has already been assigned to it. | |
5300 | Cannot cure link — child file not found | The child file was not found. | Ensure that the child file exists in the target location and that the new location of this child file is included among the folders that are selected on the "Select Folders" screen. LinkFixer Advanced can only cure links when it is able to find and process both the parent files and the child files. |
5301 | Link not cured | The link did not need to be cured. | |
5302 | No links found to cure | The file does not contain any links to be cured. | |
5303 | Pausing after scanning for Cure | LinkFixer Advanced has completed scanning files and is ready to proceed with the Cure process. | Scanning of files completed. Waiting to proceed with Cure processing. |
5304 | Cure not required | The link did not need to be cured. | |
5305 | Unsupported link type | The link is a type that cannot be inoculated or cured (such as folder, web or email). | |
5306 | Multiple child candidate files | The link has more than one child file candidate. | |
5400 | Link not modified | The child file was not moved/renamed. | |
5500 | Process broken links | The Modify Links setting to process broken links is disabled. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5501 | Process working links | The Modify Links setting to process working links is disabled. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5502 | Link type can not be modified | The OLE links pointing to Excel charts, inserted as graphic objects in Word parent files, cannot be modified. | |
5600 | No file repair needed | It was not corrupt. | |
5601 | No link repair needed | The link was skipped because it did not need to be repaired. | |
5602 | No links could be repaired | No links in the file could be repaired. | |
5603 | Failed to repair file | We were unable to repair it. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5604 | File type unsupported by this process | The repair does not apply to this file type. | You do not need to include this file type in this process as it is not supported. |
5800 | Could not start LinkFixer Advanced service | The LinkFixer service could not be started. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5801 | LinkFixer Advanced agent restarted | An issue occurred while processing the file. The LinkFixer Advanced agent has been restarted, as the file may be corrupt. | Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
5802 | Timeout while processing file | The file processing timeout period was exceeded. | Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. If the file is not corrupt, increase the "ProcessFileTimeout" setting. |
5803 | LinkFixer Advanced agent not found | The LinkFixer Advanced agent could not be found. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5804 | Single-agent-only file type encountered | The file cannot be processed by multiple agents. It will be processed by a single agent. | |
5805 | No more agent IDs | No more agent IDs are available to use for new agent processes. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
5900 | Error | The file could not be processed. | Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
5901 | Error | The file could not be processed. | Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
5903 | Error | The file could not be processed. | Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
6000 | Corrupt file | The file appears to be corrupt. | Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
6001 | File type not determined | The internal structure of the file is not recognized or may be corrupt. These files will still be processed as child files. | Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
6002 | File type determined, but not supported | The file is not a supported file type. These files will still be processed as child files. | |
6003 | File type supported, but not licensed | The file is not a licensed file type. These files will still be processed as child files. | Contact your LinkTek representative to license the file as a parent file. Files of this type are processed as supported child files without being licensed. |
6004 | SharePoint: File truncated | The contents of the file were truncated by the SharePoint server. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6005 | No local file path | The local file path has not been set. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6006 | Inaccessible path | The location was discovered earlier to be inaccessible. To improve performance the link was not checked again. | To always check links, uncheck the option "Don't check access to files located on inaccessible folders, drives or servers". Check the server to make sure it is online. Also check the Network Locations screen to see the status of mapped drives and network locations. If needed, click {Refresh} to refresh the status of the network location. |
6007 | Pre-Office-1997 files | The file was created with a version of Microsoft Office prior to 1997 and is not supported as a parent file. These files will still be processed as child files. | Open the file using a recent version of Office and save it in a more recent format. |
6008 | Settings file corrupted | The settings file is corrupted. | A new settings file with default values was created. |
6009 | The file is corrupt | The file might be corrupt. | |
6010 | Can’t inoculate a zero-byte file | The file is completely empty (zero bytes in size). | If you have a reason to inoculate zero-byte files, please let us know at Support@LinkTek.com. |
6100 | OLE links do not support relative paths | The link is an OLE link and these cannot be made relative. | |
6101 | Unrecognized link format | The link is not recognized; however, LinkFixer Advanced is still able to modify it. | While the format of the link is not recognized, it can still be modified using rules. If the link is valid, then no action is required. |
6102 | Cannot make DGN link absolute or relative | The DGN link cannot be made absolute or relative. | |
6103 | Invalid DGN link | The DGN link cannot be changed to a web link. | Move the child files to a location that can be accessed by a mapped drive or UNC path. |
6104 | Could not make shell link relative | The link is a shell link and cannot be made relative. | |
6105 | Check link timeout | A timeout occurred while checking the link. | |
6300 | Copy file failed | The file could not be copied. | |
6301 | Copy stream failed | The stream could not be copied. | |
6302 | Error | The file could not be processed because a plug-in issue occurred. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6303 | File handler missing a function | Failed to load a file handler because it was missing a required function. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6304 | Hyperlink text not available | The hyperlink text is not available. | |
6305 | Incorrect version | The plug-in version is not correct. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6306 | Could not unlock plug-in | The plug-in could not be unlocked. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6307 | Links with missing sheets or cells | The file contains links with missing sheets or cells. | Revise the rules so the modified links point to valid sheets or cells. |
6308 | Load file failed | The file could not be loaded. | |
6309 | Plug-in is locked | The plug-in is locked. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6310 | Make path absolute failed | The path could not be made absolute. | |
6311 | Move path failed | The path could not be moved. | |
6312 | Link not a hyperlink | The link is not a hyperlink. | |
6313 | File could not be renamed | The file could not be renamed. | |
6314 | Could not start application | The application required to read and write the file could not be started. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6315 | Application not installed | The application required to read and write the file is not installed. | Install the application to allow files of this type to be modified. |
6316 | Web link not checked | The web link could not be checked. | |
6317 | Write file failed | The file could not be written. | |
6318 | Rename link failed | The link could not be renamed. | You might be trying to modify links that point to a location that does not exist. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. |
6319 | Rename OLE link failed | The OLE link could not be renamed. | |
6400 | License limits reached | The process was stopped because the license limits were reached. | Contact your LinkTek representative to increase your license limits. |
6401 | Exceeded license link limits | The total number of links processed has reached the maximum number of links LinkFixer Advanced is currently licensed to process. Not all of the selected parent files and their links have been processed. | To increase the quantity of links that LinkFixer Advanced is licensed to process, please contact your LinkTek sales representative. |
6402 | Exceeded license scan limits | You have exceeded the maximum number of files LinkFixer Advanced is currently licensed to scan. Not all of the selected parent files and their links have been scanned. | To increase the number of files LinkFixer Advanced is licensed to scan, please contact your LinkTek sales representative. |
6403 | Exceeded license process limits | You have exceeded the maximum number of links LinkFixer Advanced is currently licensed to process. Not all of the selected parent files and their links have been processed. | To increase the number of links LinkFixer Advanced is licensed to process, please contact your LinkTek sales representative. |
6404 | Invalid license credentials | The specified license ID or password is not valid. | Check to make sure you are entering the correct license ID and password. If they are correct, please contact LinkTek support via email at Support@LinkTek.com or call 727-442-1822. |
6405 | No license activations remaining | The license does not have any more activations available. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6406 | License expired | The license has expired. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6407 | Invalid system time | The current system time appears to be invalid. | Ensure your computer's clock is set to the correct date and time. |
6408 | Insufficient license identifiers | Your computer's hardware appears to have changed since the license was last read. | Please re-activate your license. |
6409 | License corrupted | The license file is corrupted. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6410 | License error | A license error has occurred. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6411 | License web service failed | A problem occurred while communicating with the activation server. Online activation of a LinkFixer Advanced license requires internet access. | Resolve any internet access issues and activate the license again. |
6412 | Invalid Product ID | The license's product ID is not valid. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6413 | Invalid Product Option Type | The license contains an invalid product option type. This may be an indication that you are entering the wrong license ID. | Please verify you are entering the correct license ID. |
6414 | License Not For Program | This program cannot be run using a LinkFixer Advanced license. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
6415 | License daily limits reached | The license daily limits have been reached. | Contact your LinkTek representative to increase your license limits. |
6500 | Ticket notification failed | The ticket notification failed. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
9000 | Could not complete process | The process could not be completed. | Please contact support via email at Support@LinkTek.com or call 727-442-1822. |
LinkFixer Advanced Result Codes Print
Modified on: Wed, 9 Aug, 2023 at 7:15 PM
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