Result CodeLabelDescriptionSolution
0001Critical SQL Server communication errorA critical communication error occurred between LinkFixer Advanced and SQL Server. This required the process to be restarted. LinkFixer Advanced was able to recover from this issue. However, a discrepancy may exist in the file and link counts of the summary report.
0002Critical error — no recovery was possibleA critical error occurred which caused the process to be aborted.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0003Unexpected (non-specific) error encounteredAn unexpected error occurred.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0004Multiple Instances Not AllowedMultiple instances of LinkFixer Advanced are not allowed.Close other instances of LinkFixer Advanced.
0005Invalid OptionThe option is not valid.Correct the invalid option.
0006Invalid Option ValueThe value for the option is not valid.Correct the value.
0007Option MissingThe required option was not provided.Provide the option.
0008Network Location Not AccessibleThe network location is not accessible. Source=None, SystemErrorCode=0, SystemErrorMessage=.Verify the network location properties are correct.
0009Invalid Rules File PathThe rules file path is not valid.Verify the file path is correct.
0010Import Rename Rules FailedThe rename rules could not be imported. An error report containing import details was generated at.Check the rename rules error report for details.
0011No Rename RulesThe rules file does not contain any enabled rules.Add or enable rules in the file.
0012Cannot Use Rename RulesRename rules cannot be used with the task.Remove the rename rules parameter from the command line.
0013Import Folder Selections ErrorsOne or more errors occurred during the import.Review the error report and correct the errors.
0014Import Network Locations ErrorsOne or more errors occurred during the import.Review the error report and correct the errors.
0200Network errorA network error occurred.Please contact your network administrator for further assistance.
0201SMTP errorAn SMTP error occurred.Please contact your network administrator for further assistance.
0300Out of memoryLinkFixer Advanced does not have access to enough memory.Please close any other running programs, or otherwise make more memory available. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
0400Windows registry: Access deniedYou do not have permissions to access the registry path.Contact your system administrator to grant your Windows account sufficient permissions to read and write the Windows registry.
0500Mutex thread interruptedThe mutex (mutual exclusion object) could not be accessed.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0501Mutex timeoutThe mutex (mutual exclusion object) could not be accessed.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0600Windows Communication Foundation (WCF) errorThe file could not be processed.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0700Could not access URLThe URL could not be accessed.Ensure the URL is valid and is accessible.
0701Web service exceptionAn exception occurred while calling a web service.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
0702URL not foundThe URL was not found.
0703Invalid URLThe URL is not valid.
0704Web service access deniedYou do not have sufficient permissions to access the web service.Contact your system administrator to grant your Windows account sufficient permissions to access the web service.
0705Web service not foundThe web service could not be found.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
1000Drive lockedThe disk is in use or locked by another process.Check if another process has locked the disk.
1001Drive not foundThe drive could not be found.Ensure the drive is online and it is visible in the Network Locations screen of LinkFixer Advanced.
1002Drive offlineThe drive or network location is offline or inaccessible.Check the server to make sure it is online. You can check LinkFixer Advanced's Network Locations screen to see the status of mapped drives and network locations. If needed, click "Refresh" to refresh the status of the network location.
1003Drive out of spaceThe drive does not have enough space available.Free up drive space or allocate additional space.
1004Processing files on a Novell drive (potential connection inconsistencies)One or more of the folders you have selected are located on a Novell drive. Some users of Novell software have previously reported unreliable connectivity between Novell and the Windows Novell client. However, there are also recent reports that these issues have been fixed. If you continue, it is possible you will experience connectivity problems while processing files on Novell. If this occurs, LinkFixer Advanced can still help you migrate your files off of the Novell drive by using an alternative set of procedures.Click {OK} to continue processing files on your Novell drive. If you need help, please email Support@LinkTek.com or call 727-442-1822.
1005Drive space lowDrive space is getting low.Increase space on the drive.
1006Drive space critically lowDrive space is critically low.Increase space on the drive.
1100Folder not foundThe folder does not exist.Ensure the folder exists at the specified location.
1101Folder name not validThe folder name is not valid.Check to make sure the folder exists and your Windows account has permissions to access it.
1102Folder cannot be accessedYou do not have permissions to access the folder.Contact your system administrator to grant your Windows account sufficient permissions to read and write to the folder.
1103Insufficient folder permissionsYou do not have sufficient permissions to access the folder.Contact your system administrator to grant your Windows account sufficient permissions to access the folder.
1200File already checked outThe file is already checked out.Notify the user to check-in the file or to revert the check-out.
1201Could not check-in the fileThe file could not be checked in.
1202Could not check-out fileThe file could not be checked out.
1203Manual check-out is requiredThe file must be first checked out before it can be modified.
1204File download failedThe file could not be downloaded from the document server.
1205File already existsThe file already exists.
1206File is locked and in use by another processThe file is locked by another user or process.Close all other processes that may be accessing and locking the file. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
1207File is read-onlyThe file is set to read-only.Remove the read-only attribute from the file.
1208File not foundThe file does not exist.Ensure the file exists at the specified location.
1209Revert check-out failedThe check-out for the file could not be reverted.Revert the check-out.
1210File cannot be accessedYou do not have permissions to access the file.Contact your system administrator to grant your Windows account sufficient permissions to read and write to the file.
1211File is password-protectedThe file is password protected. These files will still be processed as child files.Remove any passwords from the file and ensure it is not encrypted.
1212Insufficient file permissionsYou do not have sufficient permissions to access the file.Contact your system administrator to grant your Windows account sufficient permissions to read and write the file.
1213Invalid passwordA valid password is required to access this file.Provide the correct password for the file.
1214File is password-protectedThe file is password protected. Password-protected files support is turned off. These files will still be processed as child files.Enable password-protected files support in Settings → Files.
1215Local file was not specifiedThe local file was not specified.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
1300File path too longThe path is too long.Enable the "Long filename support" setting in "Settings → Files".
1301Server not availableThe network path could not be found.Ensure the server is online and your Windows account has permission to access the files.
1302Path not validThe path is not valid. It contains invalid characters.Edit the parent file and correct the link's path by removing the invalid characters.
1303This kind of link cannot be a web URLIt is not safe to save this type of URL to this type of link.If the path points to a SharePoint location, ensure the location is correctly mapped in the Network Locations screen.
1304This kind of file cannot contain web URLsIt is not safe to save this type of URL to this type of file.If the path points to a SharePoint location, ensure the location is correctly mapped in the Network Locations screen.
2000Database connection failedA connection to the database could not be established.Ensure the database server is running and your login credentials are correct.
2001Database data folder not foundThe database data folder was not found.Ensure the database data folder exists.
2002Database data folder not specifiedA database data folder was not specified.Select a database data folder.
2003Database name not specifiedA database name was not specified.Select a database name.
2004Invalid database providerA database provider was not specified.Select a database provider.
2005Database server not specifiedA database server was not specified.Select a database server.
2006Database issueA database error occurred.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
2007Database space lowDatabase space is getting low.Increase the allocated space for the database.
2008Database space critically lowDatabase space is critically low.Increase the allocated space for the database.
2009Slow database performanceThe database is performing more slowly than expected. This could be due to insufficient resources having been allocated to the database.Have your database administrator check the resources allocated to the database and increase these where necessary.
2010Database server not foundThe database server was not found or could not be reached.Verify the database server is online and is configured to allow remote connections.
2102ErrorThe file could not be processed.
2103The link cannot be modified to a web URL with document IDThe link cannot be modified. Microsoft Access prevents the changing of filenames in certain links to point to a web URL with document ID.
2104Failed to create table in Access databaseWe could not create a table for storing our inoculation data.Please contact support via email at Support@LinkTek.com or call 727-442-1822. The manual solution is to create a table in this Access database named “Usys_LinkTek_Data”, containing two columns: “PropId” (integer, primary key) and “PropValue” (short text). Then re-run Inoculate on the file.
2300Database performance warningYou have selected more than files for processing while still using the default SQLite database. We strongly recommend that you use a Microsoft SQL Server database when processing large numbers of files and links. When connected to SQL Server, LinkFixer Advanced will be able to process files faster because it can run multiple processing threads at the same time. Using SQL Server will also allow you to run multiple instances of LinkFixer Advanced at the same time, if you wish to do so. To enable SQL Server, cancel this process and go to "Settings → Database". Choose SQL Server as the database provider and carefully follow the instructions for configuring your SQL database. If you choose to continue using the SQLite database to process large numbers of files and links, you will probably experience significantly slower processing speeds than if you use SQL Server.
2301Local temporary file for document server was not specifiedThe local temp file for downloading from the document server was not specified.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
3000Document server not initializedThe document server could not be initialized.Make sure the server is correctly configured in the Network Locations screen and that it is online.
3100OpenText: Could not create folderThe folder could not be created.Please contact your network administrator for further assistance.
3101OpenText: Could not download fileThe file could not be downloaded from the OpenText server.Please contact your network administrator for further assistance.
3102OpenText: Invalid linkThe link is not valid.If the link is valid, add the link format to the recognized link formats for OpenText in the Network Locations screen of LinkFixer Advanced.
3104OpenText: Node already existsThe OpenText node already exists.
3105OpenText: File not foundThe file was not found.
3106OpenText: Parent folder does not existThe file's parent folder does not exist.
3107OpenText: Could not find workspace nodeThe OpenText workspace node was not found.Please contact your network administrator for further assistance.
3108OpenText: Server offlineThe OpenText server is offline.Check the OpenText server to make sure it is online. You can check the Network Locations screen in LinkFixer Advanced to see the status of mapped drives, network locations and document servers. If needed click "Refresh" to refresh the status of the server, then run the process again.
3200Get SharePoint list failedThe SharePoint list for the file could not be found.Please contact your network administrator for further assistance.
3201SharePoint: Username not specifiedThe SharePoint username was not specified.Enter a username in the "Configure SharePoint Server" section of the Network Locations screen.
3202SharePoint: Password not specifiedThe SharePoint password was not specified.Enter a password in the "Configure SharePoint Server" dialog of the Network Locations screen.
3203SharePoint: "GetSamlSecurityToken" failedThe SharePoint SAML security token for the user could not be retrieved.Please contact your network administrator for further assistance.
3204SharePoint: "GetFormDigestData" failedThe SharePoint form digest data for user could not be retrieved.Please contact your network administrator for further assistance.
3205SharePoint: "GetRealmInfo" failedThe SharePoint realm info for the user could not be retrieved.Please contact your network administrator for further assistance.
3206SharePoint: Invalid userThe SharePoint user is not valid.Please contact your network administrator for further assistance.
3207SharePoint: AuthenticationThe user could not be authenticated.
3208SharePoint: Invalid protocolThe mapped drive or network location associated with the SharePoint Online account must be mapped using an "https" protocol.Delete the mapped drive or network location and re-map it using the "https" protocol. Example: https://company.sharepoint.com/.
3209SharePoint: Link auto-corrected or child file does not existThe link was not changed because the child file does not exist or the link may have already been corrected by the SharePoint server.
3210SharePoint: Get list item failedThe SharePoint list item for the file could not be found.Please contact your network administrator for further assistance.
3211SharePoint: Get site failedThe SharePoint site was not found.Check the Network Locations screen to verify that the site collection URL is correct.
3212SharePoint: Get site collection failedThe SharePoint site collection could not be found.Check the Network Locations screen to verify the site collection URL is correct.
3213SharePoint: Update list item modified field failedThe modified field for the SharePoint list item could not be updated.Please contact your network administrator for further assistance.
3215SharePoint: Could not download fileThe file could not be downloaded from the SharePoint server.Please contact your network administrator for further assistance.
3216SharePoint: Could not upload fileThe file could not be uploaded to the SharePoint server.Please contact your network administrator for further assistance.
3217SharePoint: Sign-in requiredYou have not signed in to Office 365.Sign in to Office 365.
3218Enable folder creation is disabledThe list does not have the EnableFolderCreation setting enabled.Enable the EnableFolderCreation setting for the list.
3219Incorrect usernameThe username is not correct.Enter the correct username.
3220Incorrect passwordThe password is not correct.Enter the correct password.
3221Password is expiredThe password has expired.Reset your password.
3222Account lockedThe account is locked because the user tried to sign in too many times with an incorrect username or password.
3223Account disabledThe account has been disabled by an administrator.
3224SharePoint Navigation Menus Not SupportedThe Inoculate, Cure and Move/Rename processes are not supported for SharePoint navigation menus. Links can be changed by running the Modify Links process.
3225SharePoint Site Pages Not SupportedThe Inoculate, Cure and Move/Rename processes are not supported for SharePoint site pages. Links can be changed by running the Modify Links process.
3226SharePoint Web Part Pages Not SupportedThe Inoculate, Cure, Move/Rename and Modify Links processes are not supported for SharePoint web part pages.
3227SharePoint Wiki Pages Not SupportedThe Inoculate, Cure and Move/Rename processes are not supported for SharePoint wiki pages. Links can be changed by running the Modify Links process.
3228Cannot Make SharePoint Wiki and Article Links AbsoluteThe link type cannot be made absolute.
3229SharePoint Article Pages Not SupportedArticle pages are not supported by Inoculate, Cure, Move/Rename, and Clean Files processes. Links can be modified by running Modify Links process.
3230Checked-out and draft SharePoint files cannot be modifiedThe SharePoint file is either checked out or a draft.
3231SharePoint List Item Not SupportedThe Inoculate, Cure and Move/Rename processes are not supported for SharePoint list items. Links can be changed by running the Modify Links process.
3300Box: Enterprise ID not specifiedThe Box enterprise ID was not specified.Enter your enterprise ID in the "Configure Box" window under Network Locations.
3301Box: Client ID not specifiedThe Box client ID was not specified.Enter your client ID in the "Configure Box" window under Network Locations.
3302Box: Client secret not specifiedThe Box client secret was not specified.Enter your client secret in the "Configure Box" window under Network Locations.
3303Box: Public key not specifiedThe Box public key was not specified.Enter your public key in the "Configure Box" window under Network Locations.
3304Box: Private key not specifiedThe Box private key was not specified.Enter your private key in the "Configure Box" window under Network Locations.
3305Box: Passphrase not specifiedThe Box passphrase was not specified.Enter your passphrase in the "Configure Box" window under Network Locations.
3306Box: Username not specifiedThe Box username was not specified.Sign in in the “Configure Box” window under Network Locations.
3307Box: Authentication failedThe Box network location named failed authentication.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
3308ErrorThe file could not be processed.Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
3309ErrorThe file could not be processed.Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
3310Box: Missing user information for file/folderIt was not possible to identify the Box account which contains this file/folder.Please enable Global Content Manager (GCM) scope for your Box app, or pre-scan your Box files, to give LinkFixer Advanced access to this file’s account information. For further help please contact support via email at Support@LinkTek.com or call 727-442-1822.
3311Box: Link verification failureBox failed to resolve pseudopath to a URL.This can be caused by a number of things, including an interrupted connection to Box.com. If this problem persists, please contact support via email at Support@LinkTek.com or call 727-442-1822.
3400IFC link modification not supportedModifying IFC links in Revit files is not currently supported by LinkFixer Advanced.If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com.
3401Child file type change disallowedLinkFixer Advanced prohibits changing what type of file is pointed to by a link in a Revit parent file.If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com.
3402The path cannot exceed 256 charactersLinks in Revit parent files are not allowed to exceed 256 characters.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
3403Writing URL link to Revit parent file disallowedLinkFixer Advanced is prohibited from creating a URL-type link in a Revit parent file.If you need LinkFixer Advanced to support certain URLs in Revit parent files’ links, please let us know at Support@LinkTek.com.
3404Revit file type version not supportedThis is an unsupported Revit project file version.LinkFixer Advanced supports Revit 2016 and later. Please let us know if you need support for an additional Revit file type version.
3405Decal link modification not supportedModifying decal links in Revit files is not currently supported by LinkFixer Advanced.If you would like to see support for this added to a future version of LinkFixer Advanced, please let us know at Support@LinkTek.com.
5000License limits reachedThe process was cancelled because the maximum number of links allowed by this license has been reached.Contact your LinkTek representative to increase your license limits.
5001Preview limit reachedThe process was cancelled because the preview limit has been reached.Increase the preview limit.
5002SharePoint: File metadata timeoutWaiting for SharePoint data has taken longer than expected and has timed out.Please check with your SharePoint administrator to ensure the server is functioning correctly.
5003Process cancelled by userThe process was cancelled by the user.
5004InDesign process already runningAn InDesign process is running and is preventing the process from starting.Close all InDesign processes before starting a process. Refrain from starting or using InDesign while LinkFixer Advanced is running.
5005Cannot rename link — child file not foundThe child file could not be found.To modify such links, disable the "Only change links if the child file referenced by the modified links can be found" setting in "Settings → Modify Links".
5006Excluded by link filter rulesThe link was skipped due to the filter rule.If this was not intended, check the "Select Links" screen and verify that the link filters do not exclude the link.
5007Internal links/bookmarksThe link is an internal document link and was skipped.
5008Link contains invalid charactersThe link would contain invalid characters.Remove the invalid characters from the rules.
5010Excluded by file filter rulesThe file was skipped due to the filter rule.If this was not intended, check the "Select Files" screen and verify that the file filters do not exclude the file.
5011File did not match rulesThe selected rules excluded it.On the "Move and Rename Rules" screen, verify that the selected rules are correct.
5012Hidden file filtered outThe file is hidden or located under a hidden folder, so it has been filtered out.If you want to process this file, change your settings (to include hidden files) or un-hide the file.
5013Parent file errorAn error occurred with the parent file.Correct the error with the parent file.
5014Link did not match rulesThe selected rules excluded it.On the "Create Rules" screen, verify that the selected rules are correct.
5015SharePoint system fileThe file is a SharePoint system file and was skipped. These types of files are not processed by default.If you want to process SharePoint system files, enable the "Process SharePoint system files" setting in "Settings → SharePoint".
5016System fileThe file is a system file and was skipped. These types of files are not processed by default.If you want to process system files, enable the "Show and process system files" setting in "Settings → Files".
5018Process initialization failedAn error occurred while starting the process.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5019Could not process fileThe file could not be processed.Ensure that you have proper access to the file and can open it with the appropriate application.
5020File does not contain linksThe file does not contain any links.
5021File does not contain links needing repairThe file does not contain links that need to be repaired.
5022Link does not need repairThe link does not need to be repaired.
5023Excluded by wildcard filter ruleThe file was skipped due to the wildcard filter rule.If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the wildcard filters do not exclude the file.
5024Excluded by regular expression filter ruleThe file was skipped due to the regular expression filter rule.If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the regular expression filters do not exclude the file.
5025Excluded by file filter exclusion listThe file was skipped as it matched a path specified in the file exclusion list.If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the paths do not exclude the file.
5026Excluded by wildcard filter ruleThe link was skipped due to the wildcard filter rule.If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the wildcard filters do not exclude the link.
5027Excluded by regular expression filter ruleThe link was skipped due to the regular expression filter rule.If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the regular expression filters do not exclude the link.
5028Excluded by file filter exclusion listThe link was skipped as it matched a path specified in the link exclusion list.If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the paths do not exclude the link.
5029File does not contain links needing to be inoculatedThe file does not contain links that need to be inoculated, however it may still get processed as a child file if another parent file contains links to this file.
5030Box: File not owned by userThe file is not owned by the Box user account it is located in.To process this file, enable “Process files not owned by user” in “Settings → Box”.
5031Folder Not FoundThe folder was not found.Verify the folder exists and is accessible.
5032Skipped by file filter inclusion listIt did not match a path specified in the file filter inclusion list.If this was not intended, check the section "Advanced: Limit Processed Files Using List Files" in the "Select Files" screen and verify that the filters include the file.
5033Skipped by link filter inclusion listIt did not match a path specified in the link filter inclusion list.If this was not intended, check the section "Advanced: Limit Processed Links Using List Files" in the "Select Links" screen and verify that the filters include the link.
5034File can not be cleanedThe file was not inoculated.
5035Link can not be cleanedThe link was not inoculated.
5100No changes since last scanThe file has not been modified since it was last scanned.
5101Invalid link IDThis link is valid, but the parent file's link ID does not match the child file's ID.Re-Inoculate your files in their original locations to handle this issue.
5102Link count mismatchThe link counts did not match.
5103Files need repairFiles were found which need repair.These files can be repaired by running the "Repair Files" action on the "Administration" ribbon tab.
5201Allocated file ID not foundThe allocated file ID could not be found.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5202Link is brokenThe link is broken.Fix the link and re-run the Inoculate process.
5203Link type not supportedThe link is a type that cannot be inoculated or cured (such as folder, web or email).
5204Link already inoculatedA link ID has already been assigned to it.
5205File already inoculatedA file ID has already been assigned to it.
5300Cannot cure link — child file not foundThe child file was not found.Ensure that the child file exists in the target location and that the new location of this child file is included among the folders that are selected on the "Select Folders" screen. LinkFixer Advanced can only cure links when it is able to find and process both the parent files and the child files.
5301Link not curedThe link did not need to be cured.
5302No links found to cureThe file does not contain any links to be cured.
5303Pausing after scanning for CureLinkFixer Advanced has completed scanning files and is ready to proceed with the Cure process.Scanning of files completed. Waiting to proceed with Cure processing.
5304Cure not requiredThe link did not need to be cured.
5305Unsupported link typeThe link is a type that cannot be inoculated or cured (such as folder, web or email).
5306Multiple child candidate filesThe link has more than one child file candidate.
5400Link not modifiedThe child file was not moved/renamed.
5500Process broken linksThe Modify Links setting to process broken links is disabled.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5501Process working linksThe Modify Links setting to process working links is disabled.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5502Link type can not be modifiedThe OLE links pointing to Excel charts, inserted as graphic objects in Word parent files, cannot be modified.
5600No file repair neededIt was not corrupt.
5601No link repair neededThe link was skipped because it did not need to be repaired.
5602No links could be repairedNo links in the file could be repaired.
5603Failed to repair fileWe were unable to repair it.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5604File type unsupported by this processThe repair does not apply to this file type.You do not need to include this file type in this process as it is not supported.
5800Could not start LinkFixer Advanced serviceThe LinkFixer service could not be started.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5801LinkFixer Advanced agent restartedAn issue occurred while processing the file. The LinkFixer Advanced agent has been restarted, as the file may be corrupt.Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
5802Timeout while processing fileThe file processing timeout period was exceeded.Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com. If the file is not corrupt, increase the "ProcessFileTimeout" setting.
5803LinkFixer Advanced agent not foundThe LinkFixer Advanced agent could not be found.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5804Single-agent-only file type encounteredThe file cannot be processed by multiple agents. It will be processed by a single agent.
5805No more agent IDsNo more agent IDs are available to use for new agent processes.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
5900ErrorThe file could not be processed.Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
5901ErrorThe file could not be processed.Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
5903ErrorThe file could not be processed.Please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
6000Corrupt fileThe file appears to be corrupt.Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
6001File type not determinedThe internal structure of the file is not recognized or may be corrupt. These files will still be processed as child files.Open and examine the file using the application capable of editing the file. If the file will not open, or it is obviously corrupt, LinkFixer Advanced will not be able to process the file. If the file is not corrupt, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
6002File type determined, but not supportedThe file is not a supported file type. These files will still be processed as child files.
6003File type supported, but not licensedThe file is not a licensed file type. These files will still be processed as child files.Contact your LinkTek representative to license the file as a parent file. Files of this type are processed as supported child files without being licensed.
6004SharePoint: File truncatedThe contents of the file were truncated by the SharePoint server.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6005No local file pathThe local file path has not been set.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6006Inaccessible pathThe location was discovered earlier to be inaccessible. To improve performance the link was not checked again.To always check links, uncheck the option "Don't check access to files located on inaccessible folders, drives or servers". Check the server to make sure it is online. Also check the Network Locations screen to see the status of mapped drives and network locations. If needed, click {Refresh} to refresh the status of the network location.
6007Pre-Office-1997 filesThe file was created with a version of Microsoft Office prior to 1997 and is not supported as a parent file. These files will still be processed as child files.Open the file using a recent version of Office and save it in a more recent format.
6008Settings file corruptedThe settings file is corrupted.A new settings file with default values was created.
6009The file is corruptThe file might be corrupt.
6010Can’t inoculate a zero-byte fileThe file is completely empty (zero bytes in size).If you have a reason to inoculate zero-byte files, please let us know at Support@LinkTek.com.
6100OLE links do not support relative pathsThe link is an OLE link and these cannot be made relative.
6101Unrecognized link formatThe link is not recognized; however, LinkFixer Advanced is still able to modify it.While the format of the link is not recognized, it can still be modified using rules. If the link is valid, then no action is required.
6102Cannot make DGN link absolute or relativeThe DGN link cannot be made absolute or relative.
6103Invalid DGN linkThe DGN link cannot be changed to a web link.Move the child files to a location that can be accessed by a mapped drive or UNC path.
6104Could not make shell link relativeThe link is a shell link and cannot be made relative.
6105Check link timeoutA timeout occurred while checking the link.
6300Copy file failedThe file could not be copied.
6301Copy stream failedThe stream could not be copied.
6302ErrorThe file could not be processed because a plug-in issue occurred.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6303File handler missing a functionFailed to load a file handler because it was missing a required function.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6304Hyperlink text not availableThe hyperlink text is not available.
6305Incorrect versionThe plug-in version is not correct.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6306Could not unlock plug-inThe plug-in could not be unlocked.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6307Links with missing sheets or cellsThe file contains links with missing sheets or cells.Revise the rules so the modified links point to valid sheets or cells.
6308Load file failedThe file could not be loaded.
6309Plug-in is lockedThe plug-in is locked.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6310Make path absolute failedThe path could not be made absolute.
6311Move path failedThe path could not be moved.
6312Link not a hyperlinkThe link is not a hyperlink.
6313File could not be renamedThe file could not be renamed.
6314Could not start applicationThe application required to read and write the file could not be started.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6315Application not installedThe application required to read and write the file is not installed.Install the application to allow files of this type to be modified.
6316Web link not checkedThe web link could not be checked.
6317Write file failedThe file could not be written.
6318Rename link failedThe link could not be renamed.You might be trying to modify links that point to a location that does not exist. If the problem persists after attempting the above, please help us find and fix the source of this issue by enabling verbose logging, running the same process again on this file and sending the resulting logs to Support@LinkTek.com.
6319Rename OLE link failedThe OLE link could not be renamed.
6400License limits reachedThe process was stopped because the license limits were reached.Contact your LinkTek representative to increase your license limits.
6401Exceeded license link limitsThe total number of links processed has reached the maximum number of links LinkFixer Advanced is currently licensed to process. Not all of the selected parent files and their links have been processed.To increase the quantity of links that LinkFixer Advanced is licensed to process, please contact your LinkTek sales representative.
6402Exceeded license scan limitsYou have exceeded the maximum number of files LinkFixer Advanced is currently licensed to scan. Not all of the selected parent files and their links have been scanned.To increase the number of files LinkFixer Advanced is licensed to scan, please contact your LinkTek sales representative.
6403Exceeded license process limitsYou have exceeded the maximum number of links LinkFixer Advanced is currently licensed to process. Not all of the selected parent files and their links have been processed.To increase the number of links LinkFixer Advanced is licensed to process, please contact your LinkTek sales representative.
6404Invalid license credentialsThe specified license ID or password is not valid.Check to make sure you are entering the correct license ID and password. If they are correct, please contact LinkTek support via email at Support@LinkTek.com or call 727-442-1822.
6405No license activations remainingThe license does not have any more activations available.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6406License expiredThe license has expired.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6407Invalid system timeThe current system time appears to be invalid.Ensure your computer's clock is set to the correct date and time.
6408Insufficient license identifiersYour computer's hardware appears to have changed since the license was last read.Please re-activate your license.
6409License corruptedThe license file is corrupted.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6410License errorA license error has occurred.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6411License web service failedA problem occurred while communicating with the activation server. Online activation of a LinkFixer Advanced license requires internet access.Resolve any internet access issues and activate the license again.
6412Invalid Product IDThe license's product ID is not valid.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6413Invalid Product Option TypeThe license contains an invalid product option type. This may be an indication that you are entering the wrong license ID.Please verify you are entering the correct license ID.
6414License Not For ProgramThis program cannot be run using a LinkFixer Advanced license.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
6415License daily limits reachedThe license daily limits have been reached.Contact your LinkTek representative to increase your license limits.
6500Ticket notification failedThe ticket notification failed.Please contact support via email at Support@LinkTek.com or call 727-442-1822.
9000Could not complete processThe process could not be completed.Please contact support via email at Support@LinkTek.com or call 727-442-1822.