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Solution home LinkFixer Advanced OpenText

What OpenText logs are needed to be included when sending a support ticket? Print

Modified on: Mon, 6 Jan, 2020 at 4:55 PM


Before reading this article, please see: How can I initiate a support ticket from within LinkFixer Advanced?


Support generally needs these OpenText logs:

  1. Connect logs
  2. Thread logs
  3. Web services logs


Please see your OpenText admin to obtain these logs from the OpenText server. 


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